molektoto Privacy Policy

This page describes what we collect when you use molektoto and how we keep that data protected. We take privacy seriously because your trust is essential. Whether you're logging in from Jakarta, Surabaya, Bandung, or Medan, or depositing via DANA, e-wallet, mobile banking, local payment, or online payment, your personal information is handled with care and in compliance with applicable data protection laws.

We collect data in three contexts: account creation (your email, password, and phone number), identity verification (government ID, proof of address), and transaction activity (bets placed, deposits, withdrawals). We use this data to run your account, prevent fraud, comply with anti-money-laundering (AML) regulations, and improve our service. We do not sell your data to third parties.

This policy covers our data practices on molektoto across Android app, iOS browser, and desktop. Read on to understand exactly what we collect, who can access it, how long we keep it, and what rights you have.

What We Collect on molektoto

We collect different data depending on what you do. When you create an account on molektoto, we ask for your email address, a password of your choosing, and your phone number. This information is used to authenticate you—ensuring only you can log into your account. Your password is encrypted using industry-standard cryptography; we never store it in plain text.

When you deposit funds into molektoto via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we don't directly handle your payment card or bank details. Instead, our payment processor tokenizes this information—converting it into a secure code that lets us process your transaction without ever storing the raw payment data on our servers. This separation protects you if our systems were ever compromised.

For identity verification (KYC—Know Your Customer), we collect your full name, date of birth, government-issued ID number, a photo of your ID, and proof of address (utility bill, bank statement, lease agreement). This is mandatory to comply with anti-money-laundering laws and to ensure we know who holds each account. We store these documents encrypted and separately from your account details.

We also collect automatic data: your IP address, device type (iPhone, Android, desktop), browser type, and how you navigate molektoto. This helps us understand which features are used most, where players from (geolocation, not names), and when technical issues occur. We use cookies and similar tracking technologies to remember your login state, preferences, and betting history so you don't have to re-enter information every visit.

How We Use Your Data

Your data serves these core purposes on molektoto. First, account operation: we verify your identity, manage your balance, process deposits and withdrawals, and provide customer support. Second, legal compliance: we screen accounts against sanctions lists, verify eligibility under applicable law, and retain records for tax and regulatory reporting. Third, fraud prevention: we monitor for suspicious activity, duplicate accounts, and unauthorized access attempts.

We do not sell your data to marketers or brokers. We may share data with our payment processors, our hosting provider (whose servers may sit outside your jurisdiction), and government authorities if compelled by law. Our payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transactions) are bound by contracts requiring them to protect your data with the same rigor we do.

At molektoto, your privacy is not a feature we added later—it's built into how we operate from the start.

Your Rights and Data Access

You have the right to request access to all personal data we hold about you on molektoto. Contact our support team via email or live chat, and we'll send you a copy of your account information, transaction history, and any identity documents we've stored. We typically respond to access requests within 10 business days.

You can request corrections if your data is inaccurate—for example, if your address on file is outdated. You can request deletion of your account and associated records, though we'll retain data for a period required by law (typically 5-7 years after account closure) for tax and anti-money-laundering compliance. If you believe molektoto is processing your data unlawfully, you have the right to lodge a complaint with your jurisdiction's data protection authority.

We do not use your data for automated decision-making that significantly affects you. All account closures, verification denials, and withdrawals disputes are reviewed by humans, not algorithms alone.

Cookies and Tracking on molektoto

molektoto uses cookies to keep you logged in and to remember your preferences (language, notification settings, last game played). Session cookies expire when you close your browser; persistent cookies stay on your device for longer. You can disable cookies in your browser settings, though this will make molektoto harder to use—you'll be logged out frequently, and your preferences won't be saved.

We use analytics cookies (from our analytics provider) to understand how players use molektoto—which games are popular, where players encounter problems, how long sessions last. These cookies do not identify you by name; they track patterns and trends. If you'd prefer not to be included in analytics, you can opt out via your browser's Do Not Track setting, though most browsers don't enforce this.

Data Retention and Security

We keep your account data as long as your account is active. Once you close your account, we retain core data (identity documents, transaction history) for 7 years to comply with financial and tax regulations. After that period, we delete or anonymize most data. We keep aggregate, anonymized data (such as "total Liga 1 bets placed on molektoto in 2024") indefinitely for business analytics.

Your data is encrypted in transit (using HTTPS/TLS) and at rest (on our servers). We use industry-standard security practices: firewalls, intrusion detection, regular security audits, and employee access controls. However, no system is 100 percent secure. If we discover a data breach affecting your information, we'll notify you via email and via your molektoto account within 72 hours as required by law.

Third Parties and Data Transfers

molektoto's servers are located outside Indonesia, so your data may be transferred to and stored outside your jurisdiction. We ensure that any third-party processor we work with (payment providers, hosting companies, analytics firms) signs a data processing agreement committing them to protect your data to the same standards we do. These agreements specifically allow us to share your data only for the purposes we've stated—payment processing, account management, legal compliance.

We may disclose your data if required by law—for example, if a court orders us to provide information to a law enforcement agency. We will notify you of such requests unless we're legally prohibited from doing so.

Changes to This Privacy Policy

We review this policy regularly and update it when our practices change. If we make material changes (such as new ways of using your data or new categories of data we collect), we'll notify you via email at least 30 days before the change takes effect. Your continued use of molektoto after that date constitutes your acceptance of the updated policy. If you disagree with any change, you have the right to close your account.

Contacting Us About Privacy

If you have questions about how molektoto handles your data, how to exercise your rights, or concerns about our privacy practices, contact our support team. Email responses typically arrive within 2 business days. We can clarify our data practices, help you access your information, or process a deletion request. For formal data subject requests (access, correction, deletion), provide your account email and full name so we can verify your identity before sharing or modifying data.

Our services are available only where local law permits. Your jurisdiction may have its own data protection laws (such as GDPR in Europe or local privacy statutes). To the extent there's a conflict between this policy and your jurisdiction's law, the law of your jurisdiction takes precedence. We encourage you to review both this policy and your local privacy laws before using molektoto.

We at molektoto are committed to handling your data responsibly. Whether you're checking Liga 1 odds, playing live blackjack, or spinning slots, your privacy matters. This policy will always be transparent about what we collect and why. If you have feedback on how we can improve our privacy practices, we welcome your input.