molektotoTerms of Use
When you use molektoto on your Android phone, iPhone, or desktop, you're agreeing to the terms we've set out here. These terms govern your account, your deposits and withdrawals, how you interact with our games and sports betting, and what happens if a dispute arises. We've written them in plain language so you understand what you're signing up for.
Our services are available only where local law permits. By creating an account on molektoto, you're confirming that you've checked your jurisdiction's laws and that accessing our platform is legal where you live. We can't provide legal advice—that's between you and a lawyer—but we're transparent about how we operate and what we expect from you.
This page covers account opening, deposits, withdrawals, bonus terms, how we handle disputes, and our liability limits. If you have questions after reading these terms, our support team is available via chat and email.
Account Opening and Eligibility on molektoto
To open an account on molektoto, you provide your email, create a password, and verify your phone number via SMS. We then require identity verification—standard KYC documents—before you can withdraw funds. This process protects both you and us by confirming your identity and ensuring compliance with anti-money-laundering regulations.
When you join molektoto, you're warranting that you're old enough to enter into a binding contract under your jurisdiction's law, that all information you provide is truthful and accurate, and that you have the right to use molektoto in your location. You're also confirming that you haven't been banned or restricted from using online gaming platforms elsewhere. We reserve the right to refuse or close accounts if we discover false information or signs of fraud.
Your account is personal and non-transferable. You can't give, sell, or share your account with anyone else. You're responsible for keeping your password confidential and for all activity that occurs under your account. If you suspect someone else has accessed your account, contact our support team immediately.
Deposits, Withdrawals, and Payments on molektoto
We accept six Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet (which works with mobile banking, local payment, online payment, and e-wallet). Deposits land instantly in your molektoto balance. Once deposited, your money is yours to use on sports betting, live casino tables, or slot games. Your balance is live across all products—you don't need to move money between sections.
Withdrawals are subject to verification. When you request a withdrawal, we confirm your identity and check for suspicious patterns. Withdrawals typically settle within one business day for e-wallet methods and within 1-2 business days for bank transfers. We may delay a withdrawal if we suspect fraud or if your account hasn't been fully verified.
You're responsible for any fees charged by your bank or payment provider. molektoto doesn't charge deposit or withdrawal fees, but your payment processor might. Check with mobile banking, local payment, online payment, e-wallet, mobile banking, or your bank before transferring.
Minimum withdrawal amounts on molektoto
Withdrawals must meet a minimum balance requirement set by molektoto. Check your account settings or contact support for current minimums.
Game Rules and Betting Terms
Sports betting on molektoto covers Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP, and badminton. Live casino features blackjack, roulette, baccarat, and Dragon Tiger with real dealers. Slots include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Esports betting covers Mobile Legends, Free Fire, and PUBG Mobile.
When you place a bet, you're accepting the odds and market terms displayed at the time of placement. Bets are final once confirmed—you can't cancel or modify them. If a match is abandoned, postponed, or canceled, molektoto will void related bets and refund your stake. If a match is played but an official result isn't published, we'll use the result announced by the relevant league or governing body.
Live casino games use certified random number generators or live dealer equipment. All outcomes are final once they're announced in the game. You can't dispute a game outcome if it was fairly conducted according to the rules displayed in the game. Slot volatility and return-to-player (RTP) rates are published for each game.
We enforce fair play on every game—real dealers, certified random generators, transparent rules—so you know what you're getting.
Bonuses and Promotions on molektoto
We may offer bonuses or promotions from time to time. Any bonus comes with terms—wagering requirements, game restrictions, time limits—that you must meet before you can withdraw bonus funds. We'll display these terms clearly when you claim a bonus. If you breach bonus terms (for example, by playing restricted games or withdrawing before meeting wagering requirements), we can forfeit the bonus and any winnings it generated.
Bonuses are offered at our sole discretion and can be modified or withdrawn at any time. We reserve the right to deny a bonus to accounts we suspect of bonus abuse or fraud. If you open multiple accounts to claim bonuses multiple times, we may close all accounts and forfeit any funds.
Prohibited Conduct and Account Restrictions
You agree not to use molektoto for illegal activities, fraud, money laundering, or any purpose that violates local law. You can't use automated tools, bots, or scripts to access our platform without permission. You can't attempt to manipulate game outcomes, exploit bugs, or collaborate with other users to gain unfair advantage.
If we discover prohibited conduct, we'll close your account and forfeit any balance. We may also report the activity to relevant authorities. Accounts in Jakarta, Surabaya, Bandung, Medan, and other cities are subject to the same rules.
We reserve the right to restrict or close your account if you violate these terms, if you've not logged in for an extended period, or if we suspect suspicious activity. When we close an account, we'll attempt to return any remaining balance via your registered payment method, less any outstanding disputes or chargebacks.
Dispute Resolution and Liability
If you have a complaint about a game outcome, a payment issue, or anything else related to molektoto, contact our support team first. We'll investigate and respond within 2-3 business days. If you're not satisfied with our response, you can escalate the complaint through our formal dispute process.
molektoto's liability for any claim arising from your use of the platform is limited to the total amount you've deposited in your account in the past 12 months. We're not liable for indirect, incidental, or consequential damages—like lost profits or emotional distress—even if we've been warned they might occur. Some jurisdictions don't allow limitation of liability, so this clause may not apply to you.
By using molektoto, you agree that any legal action related to your account must be filed within one year of when the issue occurred. After that, we won't be liable.
Jurisdiction and Changes to These Terms
Our services are available only where local law permits. We don't operate in jurisdictions where online gaming is prohibited. You're responsible for verifying that access to molektoto is legal in your jurisdiction before you create an account.
We may update these terms at any time. When we make significant changes, we'll notify you via email or by displaying a notice on molektoto. If you continue using molektoto after the change, you've accepted the new terms. If you disagree with a change, you can close your account and request a refund of any remaining balance.
Mobile Access and Technical Terms
molektoto works on Android via our native app (downloadable from molektoto.app) and on iOS via Safari. Desktop access is available but optimized for mobile. We're not responsible for issues caused by your device, operating system, internet connection, or payment processor. We maintain reasonable efforts to keep molektoto available 24/7, but we don't guarantee non-specific info uptime. We may take the platform offline for maintenance, updates, or security reasons with or without advance notice.
Your use of molektoto is at your own risk. We provide the platform "as is" without warranties of any kind. We're not responsible for data loss, service interruption, or inaccurate odds or game outcomes caused by technical failure.
Contact and Support
If you have questions about these terms, contact our support team via live chat or email. We respond to most inquiries within one business day. For legal inquiries or formal complaints, use our legal contact channels available in the support section.
By using molektoto, you accept these terms in full. If any part of these terms is found unenforceable, the rest remains in effect. These terms, along with our privacy policy, make up the entire agreement between you and molektoto regarding your use of the platform.
Legal and Jurisdiction Information
Service availability
We at molektoto offer our online entertainment service exclusively in jurisdictions where such services are lawful and permitted by applicable local regulations. The legality of online gaming, wagering, and casino services varies significantly by country, state, and region. Some jurisdictions expressly permit and regulate these services; others restrict or prohibit them entirely. molektoto does not operate in jurisdictions where online gaming is prohibited by law, and we actively work to prevent access from restricted areas through geolocation technology and account verification practices. However, geolocation tools are not infallible, and users may find ways to circumvent these safeguards. We cannot and do not guarantee that our service is legal in every location from which it might be accessed. The responsibility to determine legality lies entirely with the individual user. If you are uncertain whether accessing molektoto's services is legal in your jurisdiction, we strongly encourage you to consult with a qualified legal professional in your area before creating an account or depositing funds.
Account eligibility
Eligibility to open and maintain an account on molektoto is determined by applicable law in your jurisdiction. In many regions, account holders must meet a minimum age requirement (commonly 18 years or older, though this varies by jurisdiction). molektoto requires all account holders to provide truthful, complete, and current information during registration and identity verification. We perform KYC (Know Your Customer) checks to confirm account holder eligibility and to comply with anti-money-laundering (AML) regulations. If our verification process indicates that you do not meet your jurisdiction's eligibility requirements, we will deny account opening or close an existing account. We do not accept applications from minors, and we do not knowingly permit accounts operated by individuals below the legal age in their jurisdiction. Eligibility determinations are made in accordance with the laws of your jurisdiction; molektoto does not make subjective judgments about whether you "should" be able to use our service. The law of your jurisdiction controls.
Local-law responsibility
Users of molektoto are solely responsible for understanding and complying with all applicable laws in their own jurisdiction before accessing or using our platform. The legality of online gaming varies by territory, and what is permitted in one region may be prohibited in another. molektoto does not provide legal advice, and we cannot confirm whether our service is legal for your specific circumstances. Before you create an account, deposit funds, or place any bets or wagers on molektoto, we strongly urge you to research the laws of your jurisdiction—including national, state, and local regulations—or to consult with a qualified attorney. If you access molektoto from a jurisdiction where such access is prohibited by law, you do so at your own legal risk, and molektoto cannot be held responsible for any legal consequences you may face. By creating an account on molektoto, you affirm that you have verified the legality of accessing and using our service in your jurisdiction, and that your use complies with all applicable local, state, and national laws.
Data and privacy scope
molektoto collects personal data necessary for account operation, payment processing, and regulatory compliance. During account registration, we collect your name, email address, phone number, and password. During identity verification (KYC), we collect additional information including government-issued identification documents, proof of address, and sometimes source-of-funds documentation. This data is used to verify your identity, prevent fraud, comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations, process deposits and withdrawals, and manage your account. Payment data (credit card details, bank account information) is not stored on molektoto servers; instead, it is transmitted directly to our payment processors using industry-standard encryption. We retain identity verification documents for a period required by law (typically 5-7 years after account closure) for regulatory compliance. Your account activity—bets, wagers, game play, transaction history—is logged for your review and for regulatory audit purposes. For complete information about how we collect, use, store, and protect your data, please review our Privacy PolicyIf you have specific questions about your data, you can request access, correction, or deletion by contacting our support team.
Contact for legal inquiries
If you have legal questions about molektoto's compliance, your rights as a user, or how our service operates under your jurisdiction's law, you may contact our legal and compliance team. Inquiries can be directed to our support email or via the live chat function in your account. Legal and compliance questions typically receive a response within 2-3 business days. Please note that molektoto's support team cannot provide legal advice—we can only explain our policies and point you to public resources. For definitive legal guidance, you should consult an attorney licensed in your jurisdiction. If you believe molektoto is operating in violation of your jurisdiction's law, or if you have a formal complaint regarding our compliance practices, you may report it to the relevant gaming regulator or law enforcement authority in your country or state. molektoto maintains detailed records of all account activity and is prepared to cooperate with lawful requests from government authorities and regulators. Your feedback helps us improve our compliance practices and service quality.